Refresh the Triangle

Thursday, July 17, 2008

Web Strategist

Ironworks is still growing! We are looking for a Web Strategist who can work closely with our creative and technical teams while leading the delivery of client-specific work.

This individual will participate in the delivery and sales process of User Experience consulting engagements. Engagements broadly fall within the category of:

• Web and E-Commerce Strategy
• Web Site and Intranet Design & Development (including CMS and Portal solutions)
• Usability Testing
• Online Marketing

Engagement work is diverse, often including strategy, primary and secondary research, competitive analyses, customer profiles, site optimization, and more.  Project management responsibilities are also required on occasion.  Core Duties/Responsibilities include the following:

• Scopes and participates in the selling of consulting engagements
• Consults with and delivers results to clients within tight time constraints that consistently meet or exceed client expectations
• Collaborates with clients and internal teams to identify solutions that enable clients to achieve business and marketing objectives
• Interviews and interacts with senior level client executives and sponsors, linking these key stakeholders’ objectives to project efforts
• Works closely with Creative, Technology and Project Management groups to provide input and ensure business objectives are met
• Leads the delivery of client-specific deliverables such as:  Target Audience Analyses, Competitive Analyses, Expert Site Reviews, Web Strategies, Implementation Plans
• Works with clients to develop sites that attract, engage, and retain customers
• Facilitates and coordinates primary research, including focus groups, usability testing and surveys
• Contributes to the growth of the User Experience team by identifying opportunities and new service areas

Required Skills & Experience
• Strong understanding of the Web, the role of User Experience and the relationship between User Experience and Technology
• Familiarity with online business and what makes sites successful
• Familiarity with marketing and branding principles
• Ability to develop fact-based strategic insights that effectively communicate the value of ideas and approach to both clients and prospects
• Grasp industry and competitor information and integrate that knowledge into recommendations and approach
• Solid writing and interpersonal communication skills in both raising questions and describing and clarifying findings
• Demonstrated experience in developing and leading presentations at multiple levels of management
• Strong client services and client engagement skills
• Strong project management and time management skills
• College degree required
• 5+ years relevant work experience
• Experience working for an Interactive Agency or Ad Agency is helpful.

Ironworks is a consulting services firm that doesn’t believe in big-bang approaches or seemingly endless sales pitches.  We provide the flexibility and dedication of a smaller firm combined with the broad experience and deep expertise of a large consultancy.  Ironworks hires smart, honest people who measure personal success through the success of our clients. Our mission is simple: never fail a client. Learn more about who we are and what we do at www.ironworks.com. Apply online at http://www.ironworks.com/company/careers.htm, or send resume to cnicolls@ironworks.com for immediate consideration!

Todd Warfel’s full-day workshop on effective prototyping

Durham, NC — Mon, Sept 15, 2008, 9:00AM-5:00PM

Are you interested in making prototyping a key part of your design process?  Or do you currently practice prototyping and need some fresh ideas?

This highly detailed, practical, and hands on workshop will provide a framework for creating and testing prototypes. We’ll discuss what prototyping is, when to use it, when to use other methods, and what to expect.

This is the first event in TriUPA’s new training series.

Monday, July 07, 2008

Need one-off wordpress/podcasting help

Hello all:

I’ve got a friend who needs some one-off work doing some wordpress upgrades, itunes/podcast tweaking, and a few other housekeeping chores.

I don’t think I have the time to handle this and am wondering if someone else in the area can help.  He’s in the Raleigh area, and though I think this might be able to be all done remotely, meeting face to face once might help both of you get a handle on what’s needed faster.

Email me at mgkimsal@gmail.com if you’re available to help.

Thanks.